GOVERNMENT CONFLICT MANAGEMENT:

RUSSIAN AND INTERNATIONAL EXPERIENCE

Resumo

Conflict management in public authorities is a system of management measures for the diagnosis, prevention, overcoming and neutralization of crisis situations and manifestations, as well as their causes in various government structures. Such an activity involves prediction of the degree of danger of crisis manifestations in public authorities, study of its symptoms, as well as measures to reduce the negative effects of the crisis and usage of its features for subsequent development. Each management to a certain extent has a place to be anti-crisis or begins to become so in degree of entry of the organization into the period of crisis development. Neglect of such a situation entails rather negative consequences, while its consideration contributes to an effective way out of different crisis situations [1].The research methodology involves a thorough analysis of crisis management, as well as the conflict essence in government structures. The article attempts to distinguish between the concepts of “crisis” and “conflict”, “management” and “settlement”. The theory of conflict acts as a methodological basis. Crisis management in government bodies has an impact subject represented by crisis factors, that is, all factors of exacerbation of contradictions, causing the risk of its extreme manifestation, the onset of a serious crisis. The paramount importance and priority of crisis management in various state bodies reflects the need for any organization and person to overcome, resolve and setlle crisis situations, to make possible mitigation of its consequences, and to use its potential. Understanding of crisis and conflict as a natural and inevitable phenomenon in the process of development of the organization determines the relevance of constant research, creation, improvement of crisis management mechanisms.