AS CONTRIBUIÇÕES DA GESTÃO DO CONHECIMENTO NOS PROCESSOS DE MEDIAÇÃO DA INFORMAÇÃO NO CONTEXTO DAS BIBLIOTECAS TÉCNICO-ACADÊMICAS
DOI:
https://doi.org/10.22478/ufpb.2236-417X.2020v10n3.55306Abstract
This study aims to demonstrate how knowledge management can contribute to information mediation processes in the technical-academic libraries of federal institutes, becoming a fundamental support tool for librarians in mediation processes. To achieve the proposed objective, we present a compact review of knowledge management and information mediation seeking to identify and reveal the possible points of convergence of these processes as well as their benefits and advantages for these libraries. The study was carried out through bibliographic research and is characterized as exploratory-descriptive. As a result, we can see that knowledge management can contribute significantly to the processes of mediation of information in technical-academic libraries, either implicitly or explicitly, through the dynamics of their actions and practices, raising the quality of their services and products, stimulating innovation in these environments.
