Gestão e compartilhamento de conhecimento organizacional: uma revisão de literatura

Organizational knowledge management and sharing: a literature review

Abstract

Organizational knowledge is the result of the cognition of the individuals who make up the organization and the interaction between these individuals. Knowledge management plays a fundamental role in the creation and development of organizational strategies that promote the sharing of knowledge in the corporate environment, in the management of information flows and in the creation of strategic tools that contribute to the mapping, identification and development of practical and applicable solutions. The objective of this research is to identify the conceptual structure and main aspects of management and organizational knowledge sharing. To this end, a systematic literature review was carried out in the information sources Web of Science and Base de Dados em Ciência da Informação on the topic, covering the period between 2013 and 2023, considering scientific articles that contained the keyword “knowledge sharing”, in Portuguese, English and Spanish. 57 (fifty-seven) documents were retrieved and analyzed, published in periodicals, in stratum A1 to A4 of the Capes Qualis Periodicals, four-year period 2017-2020. It was observed that the topic is discussed interdisciplinary in different areas, however, considering its importance, few studies are dedicated to discussing and understanding the organizational impacts of sharing or not sharing knowledge, since unshared knowledge can compromise the development and the organization's long-term prospects.