PEREIRA DA SILVA, M. A promise is a promise, isn’it? Consumer discourse and the challenges of cohabitation in the ecology of organizational communication– O Reclame AQUI. Culturas Midiáticas, [S. l.], v. 13, n. 1, p. 228–246, 2020. DOI: 10.22478/ufpb.1983-5930.2020v13n1.45491. Disponível em: https://periodicos.ufpb.br/ojs2/index.php/cm/article/view/45491. Acesso em: 18 jul. 2024.