Memória organizacional e valor da informação: proposta de modelo conceitual

Abstract

Organizational memory and information value are ubiquitous and are intrinsically linked to the competitiveness of organizations. In this scenario, it is believed that proposing a conceptual model for structuring organizational memory enhances the competitiveness of organizations. This research has a qualitative nature, is typologically descriptive and exploratory and made use of the conceptual map aiming to propose a conceptual model of organizational memory for the SENAI Institute of Technology in Information and Communication Technology. The model aims to systematize the circulation of information, avoid the loss of intellectual knowledge, integrate knowledge, make use and reuse of experience and self-knowledge, and assumes that the same memory has as obstacles the preservation of context, to explicit informal knowledge and overcome the emphasis on artifacts. It is expected to contribute and enrich the theoretical framework of the Information Science scientific field, more specifically regarding the proposal of a conceptual model for structuring organizational memory with a view to the value of information and organizational competitiveness