Métodos agéis e gestão do conhecimento: possibilidades práticas no Scrum

Agile methods and knowledge management: practical possibilities in Scrum

Abstract

Ageis methods emerged as a response to the failure of large and complex software development projects in the 1990, where results were presented only end of project. This new management model proposes short cycles, with fast and continuous deliveries and direct interaction with the client. In this same period we will also emerge the first models of knowledge management that can be understood as a set of processes aiming at creation, assembly, dissemination and utilization of knowledge, aligned with the objectives of the institution, considering sources of knowledge internal and external to the organization. The association of two old methods, specifically the Scrum framework, and the management of knowledge was the investigation that motivated this story that aims to explore the elements of the Scrum framework and possible associations with the management of knowledge. For this reason, a descriptive and exploratory study was carried out with documentary and bibliographic research techniques for theoretical-methodological foundation and discussion in an experience report on the practice of Scrum in the reality of contemporary organizations. The experience reported as Scrum was built from the practical experience of two authors who have worked directly with the method in the last decade (2014-2023). The results show aspects of the practical reality for the implementation of Scrum, as well as possible associations with stages and processes of knowledge management models. It highlighted that despite having a well-defined structure, Scrum is built by the collective intelligence of the people it uses, which is similar to knowledge management models.