QUALITY MANAGEMENT ASSESSMENT OF A TRANSFUSION AGENCY

Authors

  • Bruna De Paoli STEIN Aluna do Curso de Biomedicina da Universidade do Vale do Itajaí
  • Thaysi Smoeller IMETON Aluna do Curso de Biomedicina da Universidade do Vale do Itajaí
  • Alexandre GERALDO UNIVALI-Universidade do Vale do Itajaí
  • Ednéia Casagranda BUENO Professor do Curso de Biomedicina da Universidade do Vale do Itajaí
  • Flávia MARTINELLO Professor da Universidade Federal de Santa Catarina
  • Flavia Bastos Stringari Enfermeira Coordenadora da Agência Transfusional, Balneário Camboriú (SC),

DOI:

https://doi.org/10.22478/ufpb.2317-6032.2017v21n3.26439

Abstract

Introduction: Quality control, when implemented, should ensure the use of blood components without the presence of transfusion reactions. Numerous regulations in hemotherapy area have driven the approaches used by transfusion agencies to minimize the risks for the patient/receptor. Objective: To carry out the evaluation of the quality management of a transfusion agency located in the city of Camboriú, SC, Brazil. Material and Methods: The PDCA Cycle (Plan, Do, Check, Act) was used to plan and organize the quality management actions, to observe the improvements and, where necessary, to assist in the resolution of detected issues. Results: Information from the hemotherapic routine of the institution was obtained through 15 technical visits. Technical Inspection Checklists in the Hemotherapy Service indicated a compliance of 80% with the norms. related to biosafety , physical area and reagents, while most of the non-conformities were observed in the Quality Management sector. Thus, Quality Tools were used for correction of non-conformities. After the execution of 11 improvement actions, the compliance percentage of the Quality Management item was found to be 100%. Conclusion: Despite the non-conformities found in the transfusion agency under study, no significant risks in the health care provided to the population were observed . DESCRIPTORS: Total Quality. Quality Management in Health. Hemotherapy Service.

Downloads

Download data is not yet available.

Downloads

Additional Files

Published

2017-06-26

How to Cite

STEIN, B. D. P., IMETON, T. S., GERALDO, A., BUENO, E. C., MARTINELLO, F., & Stringari, F. B. (2017). QUALITY MANAGEMENT ASSESSMENT OF A TRANSFUSION AGENCY. Revista Brasileira De Ciências Da Saúde, 21(3), 203–210. https://doi.org/10.22478/ufpb.2317-6032.2017v21n3.26439

Issue

Vol. 21 No. 3 (2017)

Section

Research

License

Eu (Nós), abaixo assinado(s) transfiro(erimos) todos os direitos autorais do artigo intitulado (título) à Revista Brasileira de Ciências da Saúde - RBCS. Declaro(amos) ainda que o trabalho é original e que não está sendo considerado para publicação em outra revista, quer seja no formato impresso ou no eletrônico. Temos ciência de que a revista se reserva o direito de efetuar nos originais alterações de ordem normativa, ortográfica e gramatical com vistas a manter o padrão culto da língua, respeitando, contudo, o estilo dos autores e que os originais não serão devolvidos aos autores. (Completar com a Declaração de Ausência/Presença de Conflitos de Interesse)