DESIGNING AN EFFECTIVE KNOWLEDGE MANAGEMENT SCRIPT MODEL WITH THE IT APPROACH
DOI:
https://doi.org/10.22478/ufpb.2179-7137.2019v8n3.47563Palavras-chave:
Knowledge Management, Information TechnologyResumo
Knowledge management strategy identifies a pathway to the goals of the organization, whose main purpose is to actualize knowledge management in an organization. Knowledge management should serve the strategic orientation of the organization and its strategic interaction with the turbulent and changing environment of the business. Knowledge and management alone and independently from the strategic goals of the organization is meaningless and worthless. Therefore, knowledge management organization should be consistent and coordinated with the organization's strategic actions at the macro level. The aim of this research is to provide an effective knowledge management model with The strategic approach is in the military organization. The research method of this study was applied in a descriptive, surveyed manner based on the descriptive information gathering method. To collect data, a questionnaire was used. The initial data of the research using semi-open and Delphi interviews were collected from the college knowledge college of knowledge management and analyzed using Micmac software. Finally, the results of using the cross-impact analysis method indicated that the six key factors identified by the six factors identified in the interview phase had the greatest impact on the future of the Military Knowledge Foundation has it These factors were used as the main factors in scenario, at first three scenarios were raised. The first scenario was related to the goal scenario, the second scenario was related to knowledge and the third resource of human resources. The first scenario was the best with optimal planning. Then, each of the key components was ranked. The results of the research showed six main factors of planning, specialized knowledge, strategy, information, team spirit and experts as components of effective knowledge management model with a strategic approach in the organization.Downloads
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