OCUPATIONAL STRESS AMONG HEALTH PROFESSIONALS WORKING IN AN EMERGENCY MOBILE CARE SERVICE IN THE CITY OF CAJAZEIRAS - PB

Abstract

Objective: To assess the level of occupational stress among health professionals working in an Emergency Mobile Care Service (SAMU). Material and Methods: This was a descriptive study with a quantitative approach including 24 SAMU professionals in the city of Cajazeiras, PB. The Inventory of Stress Symptoms for Adults by Lipp was used for data collection. Results: 16.7% of the professionals were found to be affected by stress in the workplace. Of these, all were experiencing the resistance phase. Among the symptoms resulting from stress, men demonstrated predominantly psychological symptoms, while women developed abnormal physical and psychological conditions simultaneously. Conclusion: The working activities performed by SAMU professionals favor positive reactions to stress, in which the most affected aspects are linked to psychological and physical overload conditions. If not prevented, these factors may impair the worker’s health, productivity , organization of the service and, in particular, the assistance provided to the population. DESCRIPTORS Emergency Medical Services. Burnout. Desktop. Professional diseases.