BARRIERS IN RECEPTIVENESS BY NURSES OF A PUBLIC HOSPITAL

Authors

  • Jeú Alex dos Santos NÓBREGA Universidade Estadual de Ciências da Saúde de Alagoas - UNCISAL
  • Clarissa Maria Leite ASSIS Universidade Estadual de Ciências da Saúde de Alagoas - UNCISAL
  • Débora Amorim GUIMARÃES Universidade Estadual de Ciências da Saúde de Alagoas - UNCISAL
  • Eva de Sousa FARIAS Enfermeira Mestre em Ciências pela Universidade Federal de São Paulo – UNIFESP, Estatutária da Escola Técnica de Saúde Profª Valéria Hora – ETSAL/UNCISAL, Maceió/AL – Brasil. Profª titular do FEJAL/ Faculdade CESMAC do Sertão – PI. Docente da Universidade Estadual de Ciências da Saúde de Alagoas – UNCISAL, Maceió/AL – Brasil.
  • Sofia Kelly Cavalcante Rodrigues GRIMBERG Psicóloga Mestre em Ciências da Saúde pelo ICBS/UFAL, Pesquisadora Institucional da Universidade Estadual de Ciências da Saúde de Alagoas – UNCISAL, Maceió/AL – Brasil. Coordenadora e Docente da Pós - graduação em Saúde da Família – UNCISAL, Psicóloga concursada da Secretaria Municipal da Assistência Social de Maceió/AL - Brasil.

Abstract

Introduction: The need for humanization in the hospital setting lies in a social context. Some factors have contributed to the fragmentation of the human being as someone only understood by biological needs, namely: technology; the view that the health team holds all the knowledge; and the lack of a comprehensive perception of the human being. Objective: To analyze the obstacles faced by nurses concerning receptiveness in a public hospital. Material and Methods: This was a cross-sectional, descriptive, quantitative study performed in the red area of an Urgency and Emergency Hospital in the period 2012 -2013, including 12 nurses. The data were collected through a semi-structured instrument. Results: The study population was predominantly female (91.6%), 41.6% were aged between 34 and 41 years, and 75% of participants were married. The subjects pointed out that among the main barriers to receptiveness, 66.6% is lack of human and material resources; 41.6% overcrowding services and long working hours; and 33.3% lack of time available for each patient. This high demand at work can result in biological, psychological, social, and spiritual issues to professionals and have an effect on the quality of care provided; 25% of participants reported that it relates to the individualized care. Conclusion: This study showed several barriers that may hinder a humanized receptiveness. These issues should be considered for the development of preventive actions to drive more humanized care. DESCRIPTORS Humanization. Host. Nursing Care.

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Published

2016-03-16

How to Cite

NÓBREGA, J. A. dos S., ASSIS, C. M. L., GUIMARÃES, D. A., FARIAS, E. de S., & GRIMBERG, S. K. C. R. (2016). BARRIERS IN RECEPTIVENESS BY NURSES OF A PUBLIC HOSPITAL. Revista Brasileira De Ciências Da Saúde, 19(4), 299–306. Retrieved from https://periodicos.ufpb.br/ojs/index.php/rbcs/article/view/19857

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Section

Research