Evolution of e-Government in Colombia: Departamento del Atlantico, a case study

Abstract

The present study is a bibliographic review of the evolution of E-government as it has been applied in the departamento
del Atlántico. The study concludes that in Colombia, official documents show the importance given to the infra and the
infostructure. However, the revision of the processes in departamento del Atlántico, reveals the lack of investment in
modernization and maintenance, and it is evident that in relation to infoculture there is a lot of work to do. Even though
development plans give importance to infoculture, citizens have not had opportunities for social appropriation of TIC.
The Colombian government is conscient that E-government is the most coherent alternative when seeking to optimize
communication processes between governments and citizens through the establishment of friendly platforms. However, the
review shows that efforts lack articulation and that there are many flaws in the communication processes.

Keywords: E-government. Info-structure. Info-culture. communication processes.