Modeling the information flow of the retirement process: application in a Brazilian federal public university

Abstract

This paper proposes a governance matrix for the information flow of the retirement process of professors at a Federal Public University. Methodologically, it is a research of applied nature, since it is aimed at solving an immediate practical problem. Furthermore, it is a descriptive research, listing activities making up the retirement process and, mainly, exposing the necessary information for such activities to be carried out. The research uses a qualitative approach; data collection was carried out by consulting documents and by conducting interviews. The research used theoretical discussions, analysis of federal legislation and management tools to identify, describe, document and build the governance matrix. The results present all the activities making up the retirement process, as well as its information flow, with their respective inputs, outputs, restrictions, guidelines and feedback. This allowed to define the activities list, their relationships and timing (sequencing), as well as the vast information flow being necessary to fulfill all stages of the retirement process. This research manages to fill the existing gap related to the information flow of the retirement process in Federal Public Universities, allowing to prioritize specific activities. The main contribution of this paper is to show how a governance matrix can be used to identify the information needed to conduct processes.

Keywords:

Keywords: Information flow. Retirement of professors. Governance matrix. Design Structure Matrix (DSM). Integration Definition for Function Modeling (IDEF).