Public information management

some public servant challenges in implementing active transparency in the metropolitan region of Belo Horizonte

Abstract

Access to public information, regulated by Law no. 12,527 / 11, the Access to Information Law, demands to observe internally in the institutions the adoption of a new informational culture, whose protagonist is the public servant. But who is this server who can be a key player in the transparency process? What is your ownership of the law? With what standards does this professional work with public information? The study aimed to know some challenges in the management of public information, in the Metropolitan Region of Belo Horizonte, from the perspective of the public servant responsible for information management in the context of active transparency. The research was characterized by the qualitative approach, also using quantitative instruments, and was classified as exploratory research of an applied nature. A questionnaire was applied, via web, to the servers of 25 municipalities, of the 34 that compose the region; and 20 of them answered the questionnaire, making a total of 80% return. The main challenges pointed out by the civil servants were the need for training, the difficulty of changing institutional culture, as well as infrastructure problems and the need to raise awareness in technical areas, especially regarding the internal flow of information requests. It is considered that the law is a modus operandi of Information Science and that many of the professionals who currently work in public information management are still unprepared, which indicates the need and the possibility for information professionals to act in this area. It is expected, with this study, to open space for the practice of Information Science domains in the management of public information.