Organizational Intelligence Maturity Model: na integrated view of information management, knowledge management and competitive intelligence
DOI:
https://doi.org/10.22478/ufpb.1809-4783.2020v30n4.57352Abstract
Presents the condition of dependence between information management, knowledge management and competitive intelligence, to demonstrate that information and organizational knowledge is definitely associated with the concept of organizational intelligence. Specifically, with a maturity model of organizational intelligence. The methodology was the exploratory qualitative research, with literature review based on the ranking generated by the free access application Public or Perish, which retrieves and analyzes academic citations using a variety of scientific sources. The results show that information management is the foundation for knowledge management, which, in its turn, supports and enables competitive intelligence actions. It concludes by confirming that the representation of maturity as a series of one-dimensional linear stages is also applicable to the organizational intelligence expanded model.
Keywords: Organizational intelligence. Maturity model. Competitive intelligence. Knowledge management. Information management.
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