A critical reflection of the telecentres information and education in the city of João Pessoa

Abstract

Aims to reflect critically about the research experience in Telecentres for Information and Education, known as digital stations, a project that is part of the Digital Inclusion for Citizenship, developed in the city of João Pessoa (PB) from the year 2007. Evaluates to what extent, the stations reach the goal established by its founders, which is to promote citizenship and reduce the rates of digital exclusion. The research develops in the context of information science, and nature of a qualitative, exploratory and bibliographic directed four of the 26 digital stations in the capital of Paraiba by running focus groups, interviews, questionnaires and document analysis. It was concluded that the absence of a true digital inclusion public policy brings harmful consequences to the progress of the project, revealing inconsistencies with regard to the overall planning, which in turn leads to the absence of an effective evaluation process.