E-Government in São Paulo: the case of the restructuring of Channel 156 in the city of Limeira

Authors

  • Matheus Pantaroto Conejo Faculdade de Ciências Aplicadas da Universidade Estadual de Campinas - FCA UNICAMP.
  • Gustavo Hermínio Salati Marcondes de Moraes Faculdade de Ciências Aplicadas da Universidade Estadual de Campinas - FCA UNICAMP.

Keywords:

E-government. Information technology. Single-case study. Public management.

Abstract

The study aimed to identify the consequences of a low-cost restructuring process of an e-government initiative in the state of São Paulo. The measures adopted strengthened interaction between government and citizens and the initiative received an award for the good results achieved. A single-case study was carried out on Channel 156 of the municipal government of Limeira. Data were collected through semi-structured interviews, participation in meetings with the program’s managers and technicians, and analysis of internal documents available to researchers. The findings contribute to studies on the use of information technology by public agencies, an area as yet poorly explored. The research may help in restructuring similar initiatives in other contexts through the use of appropriate management and information technology tools, resulting in better service to citizens.

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Author Biographies

Matheus Pantaroto Conejo, Faculdade de Ciências Aplicadas da Universidade Estadual de Campinas - FCA UNICAMP.

Bacharel em Gestão do Agronegócio pela Faculdade de Ciências Aplicadas da Universidade Estadual de Campinas, Brasil.

Gustavo Hermínio Salati Marcondes de Moraes, Faculdade de Ciências Aplicadas da Universidade Estadual de Campinas - FCA UNICAMP.

Doutor em Administração pela Fundação Getúlio Vargas - Escola de Administração de Empresas de São Paulo Brasil. Professor da Faculdade de Ciências Aplicadas da Universidade Estadual de Campinas, Brasil.

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Published

2016-12-29

How to Cite

Conejo, M. P., & Moraes, G. H. S. M. de. (2016). E-Government in São Paulo: the case of the restructuring of Channel 156 in the city of Limeira. Informação &Amp; Sociedade, 26(3). Retrieved from https://periodicos.ufpb.br/index.php/ies/article/view/30850

Issue

Section

Relatos de Pesquisa